Tech Twins LLC currently provides shipping services to USA.

The service includes:

• Tracking
• Free Standard Shipping (only from minimum order amount in specific countries)
• Insurance (Optional)

Delivery Schedule and Cost:

To Australia & New Zealand

Optional Delivery Method Selection:

– Insurance for shipment = 2% of Order Amount

Light-Weight Accessories

If you are purchasing light-weight accessories listed below or with the light-weight accessories information shown on the product page in a standalone order regardless of quantity and weight) will be shipped via Registered Air Mail and would be subject to an additional charge. Parcel may normally take 10-15 working days to arrive. Whereas the courier shipping service is applicable if the order contains one or more items which is/are not considered as light-weight accessories.

*All the above order handling and delivery timeframe information is for reference only. Late handling and/or order delays might be caused by any of the below reason(s), including but not limited to

• Payment Issues
• Address Issues
• Stock Availability
• Seasonal Backlog
• Weather Issues
• Any Uncontrollable Factors

Benefits of Selecting the Insured Shipment Option:

The service covers physical loss or damage of the goods during transit. Once confirmed by the courier that the shipment has been lost or damaged during transit, we will arrange a replacement or refund.

** Standard Shipping does not include insurance, any loss or damage during transit of the good is solely the liability of courier companies and their compensation will be subject to the maximum liability specified in the terms of conditions of their service.Tech Twins LLC can only try to assist in the process of claiming from the related courier but has no control and cannot guarantee a full compensation can be claimed.